Shipping & Packaging
WHEN WILL MY ORDER SHIP?
Production time varies by edition and the specifics of your order. For example, unframed prints typically ship within 2-3 weeks, while framed prints typically ship within 4-6 weeks. Please note that our business hours are Monday through Friday. Orders are not processed or shipped on Saturday or Sunday.
HOW WILL MY ORDER BE PACKAGED?
Unframed prints will be wrapped in gently rolled and put in a custom made solid cardboard packaging. Please take extra care when removing your print from the packaging and its wrapping. Framed prints are encased cushioned within cardboard corners and solid packed front and back with multiple layers of cardboard.
HOW MUCH DOES SHIPPING COST?
The cost will depend on shipping method, the size and weight of your purchase, as well as the shipping destination. All shipping costs can be calculated previous to the checkout process and before confirming your order. The artworks will be shipped using global premium express carriers like TNT, Fedex and DHL.
DO YOU SHIP INTERNATIONALLY?
Yes, we ship internationally using the global premium express carriers like TNT, Fedex and DHL. International orders may be subject to customs duties, which are set by the government of the destination country. These fees will be due upon arrival and are in addition to the cost of artwork and shipping and handling. We cannot discount customs duties or reimburse you for these costs.
If the country where you want to ship is not listed in our list of countries and checkout, please contact us through firstname.lastname@example.org and we will contact our carrier to get a custom quote and shipping proposal.
HOW DO YOU DECLARE GOODS FOR INTERNATIONAL ORDERS?
Depending on the nature of the piece, we declare all shipments as limited edition artwork or original artwork at the price of the work being shipped. We cannot mark your shipment as a gift.
IS MY ORDER INSURED WHILE BEING SHIPPED TO ME?
Yes. Every shipment we do is insured from our doorstep till your doorstep.
WILL I BE CHARGED DUTIES AND TAXES BY THE CUSTOMS OF MY COUNTRY?
You might be charged duties and taxes by the customs of your country. The exact amount may vary depending on various variables and decision making by the customs. For dutiable shipments we pay extra attention to necessary procedures to make sure that customs understand the product that they’re importing and determine the appropriate low duties, like they are supposed to do when importing art. Of course we are not the ones deciding that because we’re not the customs department, but we put in our best effort to ship your artwork correctly to help prevent unnecessary high duties.