We like to make sure each piece is absolutely perfect. This means orders can take 2-4 weeks to get to you while any required framing is done, the piece is checked, and is given the seal of approval from the artist themselves.
We like to make sure each piece is absolutely perfect. This means orders can take 2-4 weeks to get to you while any required framing is done, the piece is checked, and is given the seal of approval from the artist themselves.
Every finished work we send is packed in a flat, wooden box that has been custom-built for your piece. Once securely packaged inside the box, we attach your shipping labels and any necessary customs documents, as well as including your Certificate of Authenticity (if applicable), signed by the artist.
Please remember to take extra care when opening the packaging and unwrapping your artwork. We include handling gloves for you to use for this – or if you just fancy wearing them out on weekends.
Shipping costs depend on the size, weight and destination of your piece. Shipping costs are calculated prior to checkout and included in the total cost of your order, with no additional charges beyond the cost of delivery. All orders are shipped using our selected premium carriers.
Yes! We ship internationally using selected global carriers.
Please be aware that international orders may be subject to the relevant customs duties of the destination country. Customs fees should be paid upon arrival and are in addition to shipping and handling costs. Unfortunately as customs charges are governmental taxes, we cannot discount or reimburse you for these costs.
If your country is not an option at checkout, please email us at info@avantarte.com and we'll contact our carriers directly to get a delivery quote.
We declare all shipments as limited edition artworks, subject to the nature of the piece ordered. We will declare the amount you paid the for work.
We cannot mark your shipment as a gift.
Yes, but only if this is your first order from Avant Arte that is being shipped to the US.
If you've previously had an Avant Arte order shipped to the US and have already completed the form, you don't need to do it again.
This is a form you will need to complete the first time you have an order from Avant Arte shipped to the US.
All goods worth over $2,500 that are imported into the US require formal entry by US Customs and Border Protection and need to be assigned to a registered importer – which is you as the buyer of a piece.
Once you submit this form, you will become known as an Importer of Record, which means that the process will be much quicker the next time you do this.
The only way to register as an Importer of Record is to complete the CBP Form 5106. Unfortunately, this process sits outside of Avant Arte's control as it is a matter between each importer and the US CBP – however, we are here to help and guide you through as much as we can. When you order a piece of Avant Arte and add a US shipping address, we'll email you with more information about completing this form. You can also get in touch with us at info@avantarte.com.
Yes. Every shipment to any of our collectors is fully insured from the moment it leaves our warehouse to the moment it arrives at your door.
You may be charged duties by your country’s customs. The exact amount can vary depending on the artwork itself and customs laws of your country. We pay close attention to orders going through customs. Each order will have the correct documentation so that minimal appropriate duties are applied.
We charge VAT when shipping to EU addresses at the local rate. When an EU based customer checks out on our website, the VAT will be displayed automatically.
We ask all Avant Arte collectors to sign a resale agreement. You'll be asked to sign this whenever you place an order.
The motivation behind this is that we want our artist's works to be enjoyed in the collections and the homes of our collectors. That's why we ask all collectors to sign an agreement to not resell their piece for 2 years.
We understand that collections evolve and collectors may want or need to sell pieces. In that instance, we want to make sure that our collector community has the first opportunity to buy any works that are going to be made available and that we can protect our artist by facilitating this privately.
We ship all orders on our standard service using premium global carriers. If you require express shipping, please contact us directly and we can get this sorted.
Most shipments are delivered within 3-7 business days, depending on location. Please contact us via the website chat or email info@avantarte.com and we'll provide you with more information where we can.
No, VAT isn’t included in the displayed price.
VAT is only required when shipping to an address within the EU, and will be charged at the local VAT rate.
For EU customers, the VAT will be calculated when you add all of your shipping information.
We dispatch our works from Amsterdam.
We use FedEx DHL and TNT, along with carefully chosen fine art shipping companies to make sure your work arrives in perfect condition.
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